Terms of Service

1. Who we are

Welfi is operated by Tannous Hanna Al Kass Hanna, an individual developer. You can reach us at info@welfi-app.com.

2. The Service

Welfi is a personal finance app for tracking accounts, transactions, budgets, goals, assets and debts in multiple currencies, with reports, shared circles and an educational AI assistant. You add your data yourself, by importing bank statements, or by letting the app read bank alerts you choose to share with it.

Welfi is not a bank, payment service or investment service. It does not hold, move or invest your money, and it does not connect to your bank accounts. Welfi is not regulated as a financial adviser.

3. Eligibility and your account

• You must be at least 18 years old to use Welfi.
• An account is for one person. Do not share your login or open an account for someone else. To share money records with other people, use circles (section 10).
• You must give accurate information and keep your email address up to date.
• You are responsible for keeping your password, Recovery Code, passkeys and devices safe, and for activity under your account. Tell us promptly at info@welfi-app.com if you think someone else has accessed it.

Your financial data is encrypted on your device with a key that only you can unlock. We never have that key. If you lose your password (or, for Google or Apple sign-in, your vault passphrase) and your Recovery Code, and you have no passkey set up to unlock your data, we cannot recover your encrypted data. You can reset your account and start again, but the encrypted data will be lost.

4. Not financial advice

Welfi, including its AI assistant, provides general educational information only. It does not provide financial, investment, tax, or legal advice and is not a licensed financial or investment advisor.

Nothing in the app is a recommendation to buy, sell, hold, or allocate into any specific investment, security, or asset. You are solely responsible for your own financial decisions. For personal investment advice, consult a licensed professional.

5. Forecasts are estimates

Projected balances, net worth, retirement figures, goal timelines, and similar forecasts are illustrative estimates based on assumptions you set or that the app infers. They are not guarantees of future results.

6. The AI assistant

• The AI assistant and other AI features are optional. They work only after you give consent in the app to share data with an AI provider, and you can turn this off at any time in Settings → AI Provider & Model.
• AI requests go to the AI provider selected in Settings → AI Provider & Model (Anthropic by default), where you can choose a different supported provider. Our Security page explains what each AI feature sends and to which provider.
• AI answers are generated automatically and may be wrong, incomplete or out of date. They are educational information, not financial, investment, tax or legal advice. Do not rely on them to make decisions; check anything important yourself.

7. Third-party data

Exchange rates, prices of metals, cryptocurrencies and stocks, asset valuations, and bank and merchant logos come from third-party sources and our own reference tables. They may be delayed, inaccurate or unavailable, and we do not guarantee them. Check important figures before you act on them.

8. Plans, free trial and billing

Plans. Welfi offers two paid plans, Core and Premium, each billed monthly or annually. Premium includes features that Core does not, such as the AI assistant. Current prices are shown on our pricing page, at checkout and in the App Store before you buy. Prices may vary by country and include or exclude taxes as shown.

Free trial. New accounts get a 14-day free trial of Premium features. No payment card is required. If the trial ends and you have not subscribed, your account becomes read-only: you can still sign in and see your data, but you cannot add or change data or use paid features until you subscribe. Your data is kept.

Subscribing during the trial. On the web, you can subscribe at any time during the trial; checkout shows you when your first payment will be taken before you confirm. On iPhone, Apple starts the paid subscription and charges you as soon as you subscribe, and the rest of your trial ends.

Web purchases.Purchases on the web are processed by Paddle.com, our reseller and Merchant of Record. Paddle handles payment, tax and invoicing, and Paddle’s Buyer Terms also apply to web purchases. You can manage a web subscription in Settings → Subscription.

iPhone purchases.Purchases in the iPhone app are made through Apple and are governed by Apple’s Media Services Terms and Conditions. You can manage or cancel them in the Settings app on your iPhone → your name → Subscriptions. We cannot cancel or refund App Store purchases.

Android. The Android app does not currently offer in-app purchases. Your plan belongs to your Welfi account, not to a device, so a subscription bought on another platform applies when you sign in to the same account on Android.

Automatic renewal. Subscriptions renew automatically at the end of each billing period at the price current at that time, until you cancel. You can cancel at any time; you keep access until the end of the period you have already paid for.

Price changes. We will tell you about a price change in advance, by email or in the app, before it applies to your subscription. You can cancel before the new price applies. For App Store subscriptions, Apple also notifies you under its own rules.

Refunds. See our Refund Policy.

9. Referral and rewards program

• Referrals. A friend who uses your referral code, either when signing up or in the app within 30 days of creating their account, gets 30 days of Premium free. You earn 200 points when that friend first pays for a subscription.
• Points. You can also earn points for activities in the app, within the daily limits shown there. Points can be redeemed for Premium at 150 points per day, up to 10 redeemed days per calendar month.
• No cash value. Points and rewards have no cash value. They cannot be transferred, sold, or exchanged for money or credit.
• Fair use. You may not refer yourself or create fake or duplicate accounts. We may refuse, cancel or remove referrals, points or rewards obtained through abuse, by mistake, or in breach of these Terms.
• Changes. We may change earning and redemption rates or limits, or end the program, with notice. If the program ends, we will give you notice and time to redeem; points not redeemed by the end date expire. Premium days you have already redeemed are not affected.

10. Circles and shared households

• Circles let you share money records with other people: a Home circle (a shared household, available on Premium) or a circle for flatmates, a trip, an event or anything else.
• You are responsible for whom you invite and what you share. Every member of a circle can see everything recorded in it, whatever their role.
• Roles: the owner invites and removes members and changes roles; a partner can add, edit and delete records; a contributor can add records and delete only records they added within the last 24 hours; a viewer can only view.
• Any member can leave a circle at any time, and the owner can remove members. After leaving or removal, a person no longer receives new records, but we cannot take back what they have already seen.
• Settlements in a circle are records between members. Welfi does not move money: payments between members happen outside Welfi.

11. Acceptable use

You agree not to:

• misuse, disrupt or overload the Service, or access it by automated means such as scraping;
• reverse engineer, probe or bypass the Service’s security, or try to access another person’s account or data;
• get around paywalls, plan limits, trials or rate limits;
• upload or share illegal, harmful or infringing content, including in support messages, attachments or circles;
• use the Service to harass, defraud or harm anyone; or
• use the Service for any unlawful purpose.

12. Your content

You own the data you put into Welfi. You give us a limited licence to host, store, transmit and process it only as needed to run and support the Service for you. Most of your financial data is encrypted on your device, so we cannot read it. If you send us feedback, we may use it to improve Welfi without any obligation to you.

Analytics.To run, secure and improve the Service, we collect limited technical and usage information — such as which screens you open and how often you use features, counted per day, error reports and cookieless website statistics. It never includes your amounts or other financial details. Optional analytics cookies are used only with your consent, and you can turn off usage analytics in Settings. Welfi does not use session recording, heatmaps or click replay. Our Privacy Policy describes exactly what is collected, why, for how long, and how to object.

13. Our rights

Welfi, its software, design and brand belong to us or our licensors. We give you a personal, non-exclusive, non-transferable licence to use the Service under these Terms.

14. Deleting your account, suspension and termination

You can delete your account at any time in Settings → Account → Delete account, on the web, iPhone or Android. This permanently deletes your account and its data.

Deleting your account does not cancel a subscription. Cancel an App Store subscription in your iPhone settings, and cancel a web subscription in Settings → Subscription before you delete your account. If you have already deleted your account, email info@welfi-app.com and we will cancel the web subscription.

We may suspend or close your account if you seriously or repeatedly break these Terms, if the law requires it, or to protect other users or the Service. Where practicable, we will tell you in advance and explain why. If we decide to stop offering Welfi, we will give you reasonable notice so you can export your data.

15. Disclaimers

The Service is provided “as is” and “as available”. To the extent the law allows, we do not promise that it will be uninterrupted, error-free, or that its figures, prices, forecasts or AI answers will be accurate. This does not affect any rights you have under consumer law that cannot be excluded.

16. Limitation of liability

Nothing in these Terms excludes or limits our liability for death or personal injury caused by our negligence, for fraud or fraudulent misrepresentation, or for anything else that cannot be excluded or limited by law, including your mandatory consumer rights.

Subject to that, we are not liable for losses that were not reasonably foreseeable, for business losses, for decisions you make based on the Service or its AI answers, or for encrypted data that cannot be recovered because your password and Recovery Code were lost. Our total liability for any other claims is limited to the amount you paid for Welfi in the 12 months before the claim, or US$50 if you paid nothing.

17. Disputes

If you have a problem with Welfi, please contact us first at info@welfi-app.com so we can try to resolve it informally. Nothing in these Terms limits any mandatory consumer-protection rights you have under the law of your country of residence, including the right to bring a claim in your local courts.

18. Changes to these Terms

We will tell you about material changes to these Terms by email or in the app at least 14 days before they apply, except where a change is required sooner by law or for security reasons. If you do not agree to a change, you can stop using Welfi and delete your account before it applies.

19. Apple App Store

If you use the Welfi iPhone app, the following also applies:

• These Terms are between you and us, not Apple. We, not Apple, are responsible for the app and its content.
• Your licence to use the app is limited to Apple-branded devices that you own or control, as permitted by the App Store Usage Rules.
• Apple has no obligation to provide any support or maintenance for the app.
• If the app fails to meet any applicable warranty, you may notify Apple and Apple will refund the purchase price, if any. To the extent the law allows, Apple has no other warranty obligation for the app.
• Apple is not responsible for any claims relating to the app or your use of it, including product liability claims, claims that the app fails to meet legal or regulatory requirements, consumer-protection claims, or intellectual property claims. We are responsible for dealing with such claims as these Terms and the law require.
• You confirm that you are not located in a country subject to a U.S. Government embargo or designated as a “terrorist supporting” country, and that you are not on any U.S. Government list of prohibited or restricted parties.
• You must also comply with any third-party terms that apply when you use the app.
• Apple and its subsidiaries are third-party beneficiaries of these Terms and may enforce them against you.

20. Google Play

If you use the Welfi Android app, these Terms are between you and us, not Google. Google is not responsible for the app or its content, and Google Play’s own terms apply to your use of Google Play.

21. General

These Terms, together with the Privacy Policy and Refund Policy, are the whole agreement between you and us about the Service. If any part is found unenforceable, the rest still applies. If we do not enforce a right straight away, we can still enforce it later. We may transfer this agreement to an entity that takes over Welfi; we will tell you, and your rights under these Terms will not be reduced.

22. Contact

Questions about these Terms: info@welfi-app.com.